Despite our attempts to make FastBridge use the information we provide them for credentials, they seem to just make random usernames for students. To further complicate things, the school set the same password for all students, and change them often. If students store their credentials in FastBridge it will attempt to automatically log them in, causing their account to be locker. The following steps can be taken to rectify the situation:
1. On the ClassLink app home page select the hamburger button in the upper left hand corner and select "Settings"
2. Select the ClassLink Password Locker
3. Select FastBridge then either delete the saved credentials by selecting the trash can or click on Default to edit them.
4. If you are editing the credentials just enter the correct username and password.
The site's Instructional Support tech can reset the password for the student.